Privacy Policy

Last updated: November 2025

At The Enchanted Lockbox, your privacy and trust mean the world to us.
We value every customer and are committed to protecting your personal information while providing a magical, secure shopping experience.

When you place an order, create an account, or sign up for our emails, we may collect:

• Name, shipping/billing address, and contact details
   
• Email address (for order updates or newsletters)
   
• Payment information (processed securely through third-party providers)
   
• Optional information you share with us through messages or social media
   

We also automatically collect limited technical data — like cookies or analytics — to help us understand website performance and improve your experience.

We use your information to:

• Process and ship your orders
   
• Provide order confirmations and customer-service support
   
• Send optional marketing updates, discounts, and new-product news
   
• Improve our website, products, and customer experience
   

We will never sell, rent, or trade your personal information.

All payments are processed securely through trusted partners such as Shopify, PayPal, or Stripe.
These services use encryption and security protocols to protect your information.
We do not store or have direct access to your full payment details.

If you click external links (like Instagram, TikTok, or our sister brand Casteel Creations Utah), please note that those sites have their own privacy policies.

Like most websites, we may use cookies or analytics tools (Google Analytics, Meta Pixel, etc.) to learn how visitors interact with our site.
This helps us enhance your browsing experience and create content you’ll love.
You can adjust your browser settings to disable cookies at any time.

You may choose to subscribe to our newsletter or marketing updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.
We promise to only send magical, relevant updates — no spam, ever.

We follow industry-standard security practices to protect your personal information.
Your data is stored securely and only kept as long as necessary to fulfill orders or comply with legal obligations.

You have the right to:

• Request access to the personal data we hold about you
   
• Ask for corrections or deletion of your information
   
• Withdraw consent for marketing communications
   

To exercise any of these rights, simply email us at support@theenchantedlockbox.com.

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements.
When we do, we’ll post the updated date at the top of this page.

If you have any questions, requests, or concerns about your privacy, reach out anytime:
📧 theenchantedlockbox@outlook.com

Thank you for trusting us with your magic. ✨